John Deere 245 Garden Tractor

by Robert
(Brazeau)

I am the unfortunate owner of a GT 245 JD Garden tractor. I paid extra for the 20.5 Kawasaki engine. I also paid for the two year service contract. during the second year of service, The engine went.

The dealer did have JD cover the cost of a new engine and installation. from this point on , the tractor never ran right again. Now after two electronic clutches and several other related parts, not to mention a new starter, I'm stuck with a major headache.

My feeling is that the Rt. 146 Supply JD dealer in Millbury MA never properly installed the second engine. I was told by the people who installed the first clutch that the bolt that attaches the clutch to the crank shaft had broken off and they needed to drill out the old bolt and re-tap the crank shaft in order to attach the clutch. They seemed to believe that whoever installed the engine may have broken the bolt off inside the crank shaft and never said anything about it.

I spent over $6000.00 on this machine brand new not to mention the repairs (over $3500.00). I expected to have a reliable tractor for many years to come. At least that's what I was told by the sales person at 146 Supply.

This whole experience combined with the rudeness and arrogance of the JD dealer (146 Supply Co. Millbury MA) have made me realize that JD has problems too. Yes they do!

A Man Without A Tractor

Pros
- Was fine before it broke down

Cons
- too many repairs to mention
- rude JD customer service

Rating
1 out of 5